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All references to “we” and “us” in the following terms and conditions refer to Chrome & Black Ltd operating from www.chromeandblack.com

You must be aged 16 years or over to purchase any Aerosol Paint products. By placing an order for such products you confirm you are at least 16 years old. You must be ages 18 or over to purchase lighters and related products. By placing an order for such products you confirm that you are at least 18 years old. All items for sale are brand new unless otherwise stated. Chrome and Black Ltd accept no responsibility or liability for any items purchased through www.chromeandblack.com should they be purchased using false information and, or any criminal activity arising from such a fraudulant purchase.

Shipping: see Shipping policy

For postal rates please enter the correct postcode required for delivery or if you have a specific delivery request, please contact us at info@chromeandblack.com
VAT is included in all prices where relevant. A VAT receipt/invoice will be issued upon request. Chrome and Black Ltd UK VAT registration number: 94519415

Product Colours: It is possible that the actual colour of a product may differ slightly from the colour shown on the product listing/colour swatch on the web-site. Additionally all products stocked by Chrome and Black can be subject to slight differences in advertised colour due to some of the ingredients used in such products as some of them are natural. Chrome and Black accept no responsibility for these colour innacuracies.

Payment: We accept PayPal payments for online purchases. You do not need to have a PayPal account to purchase products from Chrome & Black Ltd online store. You will see an option to proceed with your purchase without a paypal account once you have completed the shopping cart process. We will wait until payments are cleared, where relevant, before shippingpurchased items.

Important information for non-UK Buyers: Non-UK buyers should pay via PayPal for their purchases. However, if an alternative payment method is desired, then we may be able to accommodate you. Please contact us info@chromeandblack.com before sending the payment, as not all other non-UK payment methods are acceptable.

Items out of stock: Chrome and Black endevour to represent stock availability as accuratley as possible, however, rarely, items which appear to be ‘in stock” can be out of stock. If a customer has included an out of stock item in their order Chrome and Black reserve the right to replace such items with the nearest match within the same brand. The next colour either lighter or darker will be used to replace the original selection unless the customer requests this specifically not to happen in the ‘special instructions’ form in the check out pages on our website.

Click and Collect: Items purchased using the ‘Pick up in store’ online service must be picked up in store within 5 working days of purchase. If an order is not collected within that time period, the purchased items will be returned to our central distribution center. After this we will charge a re-stocking fee of £5 upon collection. Customers are required to provide their order number, name used for order and photo ID upon collection before goods can be released. All refunds for items purchased through click and collect for any reason which are not collected must be claimed within 28 days of purchase date, after this period no refunds will be issued for any reason. Chrome and Black will accept no liability for refunding items purchased through chromeandblack.com which are not collected within the 28 days period. Chrome and Black will make no attempt to contact pick up in store customers who have not collected their order, it is the customers responsibility to collect their order within the time frame specified above. Any pick up in store orders which have gone back on the shelf must be picked up between Monday and Friday (NO WEEKENDS). All Pick Up In Store orders will only be authorized with a photo id, without a photo id that matches the person picking up orders will not be released.

Returns/Refund policy: Chrome and Black does not refund items purchased instore or through chromeandblack.com unless they are faulty. Items can be returned and swapped for items to the same value as the retuns, however the customer is liable for postage.

Returns: see FAQ

Disclaimer of liability:

All references to “we” or “our” in ‘terms and conditions’ refer to Chrome & Black Ltd. All references to “website” or “online orders/store”refer to www.chromeandblack.com

Neither Chrome & Black Ltd nor any of our employees, make any warranty, express or implied, including the warranties of merchantability and fitness for a particular purpose, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed.

The information contained in this website is for general information purposes only. The information is provided by Chrome & Black Ltd and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, in connection with the use of this website, or the information, products, services, contained on the website.

Chrome & Black Ltd will not be liable whatsoever for any injury or death resulting from the use of the information, products, and services contained on the chromeandblack.com website of which may be ascertained by telephone conversations or in-store, over the counter advice.

Through this website you may be able to link to other websites and people who and which are not under the control of Chrome & Black Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Chrome & Black takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

By purchasing goods from Chrome and Black Ltd the customer is accepting our Terms and Conditions, FAQ’s and Shipping policy. Chrome and Black Ltd refuses to accept liability for any breach of our Terms and Conditions, FAQ’s and Shipping policy by any customer.

Copyright notice:

This website and its content is copyright of Chrome & Black Ltd – © Chrome & Black Ltd 2019. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

· you may print or download to a local hard disk extracts for your personal and non-commercial use only

· you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

We reserve the right to amend these Terms and Conditions at any time.