Shipping via Royal Mail
How long will it take for my order to reach me?
How much will the shipping cost?
Can I order to countries outside the UK?
What If a product is defective/faulty?
What is the retuns policy on clothing?
Chrome and Black Ltd
Unit 8,The Arches,
My order did not arrive or is delivered late?
I am under 16 years of age, can I order spray paint?
Click and Collect: Items purchased using the ‘Pick up in store’ online service must be picked up in store within 5 working days of purchase. If an order is not collected within that time period, the purchased items will be returned to our central distribution center. After this we will charge a re-stocking fee of £5 upon collection. Customers are required to provide their order number, name used for order and email used for order at the time of collection before goods can be released. All refunds for items purchased through click and collect and not collected must be claimed within 28 days of purchase date, after this time no refunds will be issued for any reason. Chrome and Black will send 1 email and make 1 attempt using a phone number, if provided with the order to contact a customer, after this no further attempt will be made.
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